Dear Customers, Members,
The Privacy Rules, Policy, Terms of Application and Use, the applicable principles of which are stated below, shall be valid for the privacy, protection, processing and usage of member/customer information as well as commercial electronic communications and for other issues at our company Matex Giyim Ltd. Şti. (“Matex”) and our web site www.matexgiyim.com (“Web Site”).
In order to provide you better services as our customers, we request some of your information (name, age, fields of interest, e-mail, etc.) and as the result of your submission of such information to our side pursuant to this, you will be sharing that information with us.
Such information is collected on Matex servers and processed and used within Matex only for customer “classification” procedures for the purposes of seasonal campaign activities, setting up of special promotion activities for customer profiles and for preventing the delivery of spam mails.
Matex interprets the visitor movements and preferences monitored by its side during the use of the Web Site other than the e-mail addresses and the information requested by it on membership forms. This statistical data, which is not of personal data nature, may be shared with Matex business associates in order to provide a more special and efficient shopping experience for Matex customers.
In cases where the application of the Web Site offered for mobile devices are used, the personal and non-personal data of the members related to the physical and e-commerce stores of Matex and its contracted dealers, including its departments as well as the organizations within such departments and the location data related to the web site visits and their shopping from these sites as well as the products previewed and the product subject to shopping and the monetary amount may be received from their devices with proper technical Bluetooth and wireless network connections if such features are turned on and may be shared with Matex business associates in order to offer a more special and efficient shopping experience to Matex customers.
Social, commercial and other electronic communications may be realized with our members in compliance with the law in by Matex for store card, credit card and membership information, procedures and applications order to provide special offers, promotions, advertisement, Communication, sales and marketing through SMS/short message, instant messages, automatic dial, computers, telephone, e-mail, fax, Bluetooth and other wireless networks if such features are turned on your device and other electronic communication tools and commercial electronic messages may be sent to our member/customers.
If any product is purchased as the result of such information being provided to the Members/Customers and/or the communication, promotions, special offers and advertisements, such purchase will be subject to the terms and conditions of the preliminary information form and the distant sales agreement to be issued in accordance with the legal procedure to be notified at each mentioned transaction.
Matex does not ever share the information collected by it from customer/membership forms with third parties without the consent of the member/customer and neither does it use such information or sell it for any non-activity commercial purposes.
The Customer/Member information may only be disclosed to governmental authorities in mandatory cases and where such information is duly requested by the same and as per the mandatory legislation provisions in force. All information entered by the Customer/Member in the system may only be accessed by the Customer/Member and be changed only by the Customer/Member. Access to and changing of such information by others is impossible.
If you want to opt-out from our daily e-mail delivery list at any time, you may click the link stating “please click here to opt-out of our e-bulletin list” placed under the e-mails we sent and easily quit the e-bulletin membership with a single click. Likewise, the Customers/Members may terminate the deliveries made through other communication channels.
Your credit card information requested from your side on the payment page is not under any circumstances kept on Matex servers or on the servers of other serviced provider companies in order to keep the security of our esteemed customers/members at the highest level. In this way, all transactions between the bank and your computer for payment are made possible over the Matex interface. In this context, no data will be processed, collected, treated or used by Matex.
All intellectual and industrial rights and property rights related to the information and content regarding the Web Site as well as their arrangement, revision and partial or full use, except for those owned by other third parties as per the agreement by Matex.
Matex reserves the right to make any changes to the above stated issues and for the issues deemed required by its side with regard to the products, services and opportunities to be offered to its customers/members. These changes will be effective from the time Matex announces them through the Web Site or by other appropriate means.
Information Regarding Your Personal Data
We would hereby like to inform you about your rights under the Law on the Protection of Personal Data numbered 6698 (“LPPD”) and our practices with respect to processing of your personal data as Matex.
Information entered to the Web Site, including our Company and its mobile application for the purpose of member/customer information privacy, protection, processing, usage, membership regarding commercial electronic communications and other issues and for the purpose of product/service purchase and information update cannot be displayed by other internet users.
Your data may be processed under any requirements or in compulsory cases by our Company Matex, its service providers, suppliers, and third parties/institutions to be specified by these in order for you to take advantage of customer services, consumer rights and other possibilities related to the products you buy /show interest in and / or for legitimate interests, provided that the commercial, financial, legal responsibilities and obligations related thereto are fulfilled and/or your fundamental rights and freedoms are not prejudiced.
On condition that the required measures are taken for the protection of privacy and that all statutory principles for processing personal data are abided by, your shopping, contact and all other personal or non-personal data may be processed under any requirements or in compulsory cases by our Company Matex, as well as its partners and business associates, successors, its service providers, suppliers, and third parties/institutions to be specified by these in order for you to take advantage of customer services, consumer rights and other possibilities related to the products you buy /show interest in and / or for legitimate interests, provided that the commercial, financial, legal responsibilities and obligations related thereto are fulfilled and/or your fundamental rights and freedoms are not prejudiced. Either by law or in order for the above mentioned to make available both the general and private product, services and opportunities to your side and for any information and applications to be provided with regard to product-service promotions, advertisements, communications, special offers, sales, marketing, shopping card, credit card and membership procedures, information and applications, your personal data will be subject to automated/non-automated provision, take overs, being recorded under written/magnetic archives both in and outside of the country for a period to be prescribed but not exceeding the statutory maximum periods, storage, protection, making available, usage, updates, changes, merging, reorganization, classification, disclosure, sharing and transfer (local – abroad), transmission as well as other processing procedures and when legally required your consent will be able to be requested respectively for some applications.
Our Customers/Members may stop using and processing personal data by reaching Matex at any time they wish through the stated communication channels without showing any reasons. Depending on the explicit notice of the Member in this respect, the personal data transactions will be stopped within the maximum legal period. If it is desired by the Customer/Member, the data, other than the one allowed to be kept by law, will be deleted from the data recording system or anonymized. The Customer/Member, if desired, may apply to Matex at any time related to the transactions regarding the processing of personal data. The applications and the requests in this respect will be fulfilled within the legally maximum periods.
Besides providing you information regarding the collection method of your personal data such as your name, surname, nickname, age, sex, marital status, residential area, education level, fields of interest, shopping habits related to any product including clothes, preferences, pleasures and likes, billing contents, mobile phone information, device code, IP number and address, e-mail address and location data and the legal grounds thereof, as well as for which purposes such data shall be processed and to whom and why it may be transferred, we hereby submit for your information that you will be entitled with the rights held by your side in accordance with article 11 of LPPD, the right to learn, know and request information about whether your personal data has been processed or not, if processed, the information in relation to this, whether such data has been used duly or relevantly and the third parties to whom such data has been transferred in the country or abroad, the right to request the correction, deletion in accordance with the legal terms and methods or destruction of such data in the case it has been processed deficiently or inaccurately and to request that this situation is notified to the third parties to whom your data has been transferred and furthermore you will entitled to object to a consequence arising against your side due to the analysis of your data with automated systems and to claim the remedy of any losses that you may incur due to such data being processed contrary to the law and that you will be able to apply to Matex for all these issues in its capacity as the data officer, that all your applications and requests will be fulfilled within the legally maximum periods (that if it is requested that the data is deleted or destroyed, your identity may be anonymized to meet the same request and satisfy the purpose) and that the processing of your personal data may continue to the extent allowed by the law.
There are usually 4 different types of cookies on our sites:
Links: The web site www.matexgiyim.com may contain links to other web sites which are not under our control. We hereby state that we do not assume any responsibilities for the protection of your privacy or the content of these web sites.
You can delete the cookies easily from your computer or your mobile device by using your browser. Instructions on how to manage cookies and delete cookies are easily accessible from your browser’s Help menu. You can change your cookie settings through your browser and you can choose to disable cookies, get notifications when your computer or a new cookie is sent to your mobile device. However, please note that if you turn off cookies, you will not be able to take advantage of all the features of our site.
For any questions and information requests, please contact us through
our call centre line +90541 211 11 23 or
Ankara Matex line +90312 473 47 71-72
Matex Giyim LTD. ŞTİ.
Ehlibeyt Mahallesi, Ceyhun Atuf Kansu Caddesi, Köprülü İş Merkezi No: 118/1-2-3 Çankaya, Balgat, Ankara Turkey